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1

I am unable to launch the game. I used the steam key I was given and downloaded the game and when I try launching the game I get a popup saying “Reporting issue to Uncasual Games - Do you want to send a report to us?”

2

I bet you could help a little bit more if you specified the machine you’re running it on:

  • CPU
  • Motherboard
  • RAM
  • Graphic card
  • Driver’s version

As much info as you can so that the developers can either give you an answer, or investigate more.

3

Hello,

My PC specs are below thank you.

NVIDIA GTX 1080 version 27.21.14.5167

Intel i7-8700K

32GB RAM

ASUS PRIME Z370-A motherboard

4

You need to configure your nvidia driver to use your nvidia card as default for opengl.

5

Oh man, how do I do that?

6

Nvidia control panel -> Manage 3d settings-> Opengl rendering GPU. And first of all update your graphis drivers please.

7

I currently have the most up to date drivers. I am in NVIDIA control panel and only have options for “Global Settings” and “Program Settings”. I do not see anything regarding Opengl. Is it a software I have to download from NVIDIA or does it come pre-installed with the gpu?

8

Try to search these options in global setting

9

Update: I found it and changed it to my GPU and am still having the issue. Should I try reinstalling or restarting my computer?

10

The game sends a report when the game crashes there we can check the problem , maybe you can write your email when required to do so we can contact you.

11

Unfortunately I am not getting an option to write my email. A white box appears when I launch the click the desktop icon and on the top it says “Reporting issue to Uncasual Games” under that it says “Do you want to send a report to us” and two clickable boxes “OK” and “Cancel”. When I hit either it closes the box with no further prompts.

12

Update: Restarted computer and fresh install and still no luck.

13

Anyway i will compare your hardware configuration with reported configuration. I will be back when we have some clue about the problem. Thanks for your support

2 Likes
14

my email is [email protected]

15

No report has arrived with your configuration, please don’t close the game until it notifies the report is sent. If the problem persist, please wait for the next game version.